Intercom ETL Source

Intercom is a complete customer service platform. The platform is built on a single AI system, designed to transform customer service for its users.

This source can be utilized for reaching out to customers on-the-go with omnichannel support and a fully integrated help center.

Maximize agent productivity with a complete, easy-to-use inbox featuring Fin AI Copilot, tickets and built-in phone.

Optimize team performance with AI reporting and insights, workflow automation, outbound messages, and robust integrations.

Schema Type #

See the topic Provide Schema for ETL Source → to know how schema details can be provided for data sources.

After providing schema type details, the next step is to configure the data source.

Data Source Configuration #

Configure the data source parameters as explained below.

Connection Name #

Choose a connection name from the saved list of connections or create a new connection using the Add New Connection option.

Table Name #

Select the table from the provided list. All tables are listed from the configured connection.

Fields #

All the fields of the selected table are listed. Select the fields that are required to be read.

Additional Query Options #

Limit the maximum number of records to be fetched from the selected table using the additional query options.

Limit Set this option to limit the maximum number of records to be fetched. (range: 0-100)

After The count of initial records to be skipped while reading data from an Intercom table should be provided. This endpoint is limited to 10000 total results to any given query.

Filter Groups #

Option to exclusively fetch schema results or read data from source as per the filter condition or query provided.

A maximum of three filter groups with up to three filters in each group can be applied.

Sort By #

The records that are fetched from the table will be sorted with reference to the field selected. Only one sorting field can be applied to any search.